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County seal surrounded by photos of Old County Courthouse, Oracle Building, and Sequoia Hotel - Click for San Mateo County Home Friday, January 9, 2009
County seal surrounded by photos of Old County Courthouse, Oracle Building, and Sequoia Hotel - Click for San Mateo County Home Sheriff's Office Home
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CRIMINAL RECORDS BUREAU  Printer Friendly View


  LOCATION:
400 County Center, 3rd Floor,
Hall of Justice & Records,
Redwood City, CA 94063

SERVICE HOURS:
Monday - Friday (except holidays)
7:00 a.m. - 5:45 p.m.

INFORMATION VIA TELEPHONE (24 HRS.):
(650) 363-4525

CRIMINAL HISTORY RECORD REQUEST
Department of Justice
: (916) 227-3849

 


The Records Bureau is the repository for Sheriff's Records and the official record keeper for the Sheriff's Office ("Custodian of Sheriff's Records")

SERVICES PROVIDED:
(Fees subject to change)

    • Jail Booking Fees: $208 (per Court Order)
    • Registration for Arson, Narcotic and Sex Offenders
    • Subpoena
      • Evidence Code - copies: $0.10 per page
      • Microfilm copies: $0.20 per page
      • Processing fee: $24-hour / $6-15 min.
      • Civil Subpoenas filing fee: $15
    • B&W Photo Bail Agent / Licensee request: $3

FORMS:
These forms can be downloaded and completed prior to visiting the Records Bureau.

Application for Visa/Hunting/Equestrian Permit

Request for Release of Information or Report


IMPORTANT:

  • Law enforcement agencies may obtain copies of cases upon Detective's approval.
  • There is no-charge for photos or copies requested by the Private Defender Program. The Record's Supervisor must approve exceptions to this policy.
  • If paying with CASH:.
    • Please bring EXACT CHANGE. Records does not make change.
    • All twenty-dollar bills ($20) are checked for counterfeits before completing transaction.
  • No personal checks accepted.

VEHICLE RELEASE & REQUIREMENTS:
Impound Fee: $35 / Repossessed Fee: $15

  • Call (650) 363-4525 to verify that your paperwork is with the Sheriff's Office and not another law enforcement agency within the County.
  • You must be the Registered Owner.
  • You must have a picture ID & someone who has a valid Drivers License.
  • You should know the vehicle license number.
  • After Hours - If you are requesting a vehicle release after normal office hours, on weekends, or holidays - you must proceed to the Maguire Correctional Facility at 330 Bradford Street, just across the street from the Hall of Justice & Records in order for your request to be processed.

RESTRAINING ORDERS:

Sheriff's Records Bureau is the repository for ALL Restraining Orders issued by the San Mateo County Courts. All Restraining Orders containing required information are entered into the Department of Justice's Restraining Order System and filed for law enforcement confirmation.

A "Restraining Order Information" sheet is required to accompany the restraining order. If one is not included, the requester will be given the form to fill out.

The following restraining orders are MANDATED for entry into the Department of Justice's Restraining Order System:

  • Emergency Protective Orders.
  • Domestic Violence Temporary Restraining Orders.
  • Domestic Violence Orders After Hearing.
  • Temporary Workplace Harassment Orders.
  • Workplace Harassment Orders.
  • Criminal Protective Orders.
  • Juvenile Orders.
  • Temporary Civil Harassment Orders.
  • Civil Harassment Orders.
  • Domestic Violence Order After Hearing Orders.
  • Other Domestic Violence Orders.
  • Other Protective Orders.
  • Other Criminal Protective Orders.
  • Out-of-state Domestic Violence Orders [must be recorded by our County Court Clerk].

* All Domestic Violence Restraining Orders are served FREE OF CHARGE. Per Government Code Section 26721, no fee is charged for serving a Restraining Order issued pursuant to Division 10 of the Family Code on a Respondent who is in Custody.

The Records Bureau also accepts served "Proof of Service". They also need to be filed with the Court within the specified time period.

An out of state restraining order must be accompanied by a completed DV-600 form that has the court filed stamp from a California Court.

If a copy of the restraining order is needed, go to the Clerk of the Courts Records desk.

REPORT RELEASE REQUIREMENTS:

FEES:
SMC Deputy Sheriff's Report copy
(crime, incident, collision)
$6 per report
$6 by mail
 
  • FIRST - CALL (650) 363-4525.
  • A DETECTIVE must approve release.
  • Proof of identity is required via a PICTURE ID.
  • If a juvenile is involved, a COURT ORDER may be needed.
  • A SUBPOENA or a COURT ORDER is required in some cases.

You can complete the REQUEST FOR RELEASE OF INFORMATION OR REPORT form prior to visiting the Records Bureau.

Color photo (when applicable) $5 each
CD of photos (when applicable) $22 per CD
Video tapes (when applicable) $22 per video
Audio tape (when applicable) $18 per tape

VISA / CLEARANCE LETTERS [Police Clearance, Hunting Clearance, Equestrian Permits, Booking Chronology]
FEE: $11.00

These letters document the applicant's arrest and booking records in San Mateo County, with disposition, if available. If disposition is not available, the applicant will be advised to go the Arresting Agency and/or Court to obtain the disposition.

  • Applicant is required to provide a valid and current form of identification containing a photo and signature of the applicant. The only acceptable valid and current ID is either:
    • A U.S. Federal or State government ID; or
    • A foreign passport.
  • Applicant is required to fill out an APPLICATION FORM (PDF).
  • The Records Bureau will review and confirm the completed Application Form for accuracy before a RECORDS SEARCH is conducted to see if the applicant has any active warrants.
  • If the applicant has ACTIVE WARRANTS(s), he/she will be advised to take care of the warrant(s) before the Records Bureau can proceed with issuance of a VISA or Clearance letter.
  • If the applicant does not have any active warrant(s), an immediate payment of the $11.00 processing fee is required. A receipt will be issued to the applicant.
  • Processing a clearance letter takes approximately 15 to 30 minutes to COMPLETE.
  • The COMPLETED clearance letter may be mailed or can be picked up at the Records Bureau. It is up to the applicant to indicate this on the application form.

EQUESTRIAN PERMIT:
FEE: $11.00

The Records Bureau begins the processing of this permit [confirming if the applicant has any active warrant(s)] and then it is turned over to the Sheriff's secretary to complete the process.

IMPORTANT: The APPLICATION FORM (PDF) can be downloaded and completed prior to your visit to the Records Bureau.

CITATION INFORMATION for Sheriff's Office, San Mateo County Transit District (samTrans), and Peninsula Corridor Joint Powers Board (Caltrain) may be obtained via:

Telephone: (650)-363-4525 OR in person at: 400 County Center, 3rd Floor, Redwood City

  • The requester must provide us with the CITATION NUMBER and DRIVER'S LICENSE NUMBER.
  • When requesting Citation information in person, proof of identification (Picture ID) is required.
  • Citation information can only be released if it was ISSUED BY a San Mateo County Deputy Sheriff.

The most requested information is:

  • Court Location.
  • Appearance Date and Time.
  • Bail Information (Requester will be referred to the appropriate Court).
  • Requested information will be given to the Requester or may be referred to the appropriate Court for further information.

A copy of the Citation can ONLY be given to the Requester if a Citation number is provided.

For citations issued in Portola Valley, contact the Town of Portola Valley at (650) 851-1700.

SERVICE OF CIVIL BENCH WARRANTS INFORMATION:

Obtained via TELEPHONE (650)-363-4525 OR in person at: 400 County Center, 3rd Floor, Redwood City.

* IMPORTANT: Only Civil Bench Warrants ISSUED in San Mateo County can be accepted to be served outside of San Mateo County.

If the Civil Bench Warrant is to be served in San Mateo County, the requester will be directed to the Sheriff's Civil Bureau.

REQUIREMENTS:

  • The ORIGINAL Civil Bench Warrant. The Civil Bench Warrant should be filled out completely, including the following information (if available):
    • The top left corner of the warrant should be filled out with the name and address of the attorney or party without an attorney for notification of when the warrant has been served.
    • The defendant's identification information (i.e., residence and business addresses, date of birth, sex, height, weight, race, color of eyes and hair, any distinguishing features, driver's license number, social security number and automobile information).
    • Defendant's name, date of birth and residence or business address.
  • Requester must submit a "Letter of Instruction", indicating the name of the person to be served and the location of where it is to be served.
  • For a Fail to Appear (FTA) on an Order of Exam, the requestor must also bring a money order for $50 made out to the name of the Sheriff of the County of the defendant;s location (home or working address) where the Civil Bench warrant is to be served.
  • For a FTA on a Subpoena or Court Order, the requestor must also bring a money order for $105 made out to the name of the Sheriff of the County of the defendant's location (home or working address) where the Civil Bench earrant is to be served.

CRIMINAL WARRANT INFORMATION:

Limited Criminal Warrant information is available to the subject of a warrant. The San Mateo County Sheriff's OFfice is the responsible agency for criminal warrants issued by the:

  • San Mateo County Sheriff
  • California Highway Patrol
  • San Mateo County District Attorney
  • Brisbane Police Department
  • Half Moon Bay Police Department
  • Millbrae Police Department
  • and various other governmental agencies that issue warrants in San Mateo County.

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BOOKING CHRONOLOGY:
FEE: $11.00

  • Applicant must provide proof of identity (Picture ID).
  • Applicant must complete a REQUEST FOR INFORMATION FORM.

OTHER SERVICES PROVIDED:

  • Jail Booking Fees - $208 (per Court Order and may differ)

  • REGISTRATION OF:

    • Sex Offenders (290 P.C.). For more information, call (650) 363-4058 or (650) 363-4050.

    • Arson (457.1 P.C.). For more information, call (650) 363-4058 or (650) 363-4050.

    • Narcotic Offenders (11590 H&S) are processed by the Records Bureau:
      Monday - Friday, excluding holidays.
      9:00 a.m. to 11:15 a.m. and 1:00 p.m. to 3:30 p.m.
      The registrant must reside in the UNINCORPORATED area of San Mateo County.
      PICTURE ID and paperwork requiring registration is needed when registering.

* Fees subject to change.